Privacy
Policy
Last updated: June 2026
Michael Harding Art Formulas Ltd ("Michael Harding", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, purchase products, apply for a trade account, or use services we provide.
Who We Are
Michael Harding Art Formulas Ltd
Unit K, Springvale, South Wales NP44 5BE
Email: info@michaelharding.co.uk
Information We Collect
Depending on how you interact with us, we may collect:
How We Use Your Information
- • Process and fulfil orders
- • Respond to enquiries and provide customer support
- • Manage customer and trade accounts
- • Improve our products and services
- • Maintain website security and performance
- • Comply with legal and regulatory obligations
- • Protect our business from fraud or misuse
Legal Basis for Processing
Under UK GDPR, we process personal information on one or more of the following legal bases: performance of a contract, compliance with legal obligations, legitimate business interests, and consent where required.
Marketing Communications
If you have requested information from us or subscribed to communications, we may send updates about our products and services. You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website performance, and enhance the user experience. You can control cookie preferences through your browser settings.
Sharing Information
We do not sell personal information. We may share information with trusted third-party service providers where necessary to operate our business, including website hosting providers, IT service providers, payment processors, delivery and logistics providers, professional advisers, and regulatory authorities where required by law. All third parties are required to process information securely and only for authorised purposes.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, tax, regulatory, and business requirements. When information is no longer required, it is securely deleted or anonymised where appropriate.
Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration. However, no internet-based service can be guaranteed to be completely secure.
Children's Privacy
Our products, services, and website are not directed at children, and we do not knowingly collect personal information from children.
Your Rights
Subject to applicable law, you may have the right to:
- • Request access to your personal information
- • Request correction of inaccurate information
- • Request deletion of your personal information
- • Restrict or object to certain processing activities
- • Request transfer of your information where applicable
- • Withdraw consent where processing relies on consent
Complaints
If you have concerns about how we process your personal information, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
